Telerehab is a secure video platform that enables rehab practitioners to conduct a face-to-face assessment, patient education on self-management strategies exercise prescription and treatment virtually via Telehealth medium.

A BC study found 79 percent of patients who had a virtual visit said the quality of care was the same as an in-person visit.



A typical Telerehab session includes


  • Taking through history for your concerns
  • Actively listen to your concerns and primary complaints
  • Diagnose your injury or condition
  • Conduct careful observations of posture, range of motion and movement

Treatment & Coaching

  • Self management strategies
  • ​Education on help alleviate your symptoms
  • Create, demonstrate and monitor home exercises
  • Keep track of patient progress on prescribed exercises

Let’s get you started

1. Schedule or Ask about a telerehab appointment

2. Fill out an intake / consent form prior to your appointment

  • Electronic Forms will be emailed to you once you book

3. Get your device (Desktop/laptop/tablet/phone) Ready

  • Download PhysiApp from your App store (free) or open it on the webpage : you are using a phone or tablet)
  • If you are using a desktop or laptop, you will get an appointment reminder email from us with log in details (link and access code) for video chat. Please click the link and put your access code to enter the chat room.

4. Ready for your telerehab session (scheduled video chat)

  • login or open PhysiApp before your appointment
  • or check your inbox and open appointment reminder email
  • Join the video chat room
  • Find a space where you can perform exercises safely
  • Set up your computer on a flat surface where it can be stabilized.
  • Wear active clothing and use a yoga mat to protect yourself during rehab session.

Insurance Coverage

As of March 26th, 2020, we are confirmed to directly bill to

  • ICBC
  • Canada Life (Great West Life)
  • Sunlife
  • Manulife
  • Medavie Blue Cross ​

​As more insurance providers have not confirmed on their coverage for telehealth, we advise you check with your provider directly.

Regain your strength and independence with Telerehab

Get personalized physical therapy from licensed experts without leaving your house. Telerehab by Evergreen Rehab & Wellness helps you recover on your own terms.

What Our Patients Say


Ellen TsangEllen Tsang
05:59 30 Sep 23
Pretty good RMT (registered massage therapy) experience. They do direct billing to 1 provider. Location can be a bit hard to find at first. Can park in the underground parking lot. When you walk back up the parking lot ramp, Evergreen is on the right past the 504 sign.
Gee kGee k
17:25 23 Sep 23
Suji Hong, the acupuncturist, is the best I’ve ever known. I had foot injuries that lasted for a couple of months, but after receiving three sessions of needle treatments from her, the pain is gone! She is very professional and caring, and she pinpoints the exact areas where I have issues. If you are looking for a trustworthy acupuncturist in town, I would highly recommend her :)
Una CUna C
01:23 12 Sep 23
I have been taking Pilates with Mo Ran for over 3 months now and she’s one the most amazing instructors I’ve ever had. Super patient and really understanding my needs over body adjustments. Highly recommend her!!
19:41 31 Aug 23
Sarah Park is the best kinesiologist I have ever experienced. Always impressed by her superlative job of providing best solutions and delivering the immaculate sessions. It's easy to feel that she is very knowledgeable, passionate and caring. Having an amazing experience with Sarah has led me to switch from other clinic that I have been taking physio to take physio sessions at Evergreen.
01:34 28 Jun 23
My mom and I saw Dr. Teddy Kim for back and neck pain. His assessment and treatment was very thorough and we felt much better. He even taught us exercises to do at home. Highly recommended

Sign-Up Today!

Get the daily thoose of health and wellness tips and the latest offerss across our clinics.