If you or your loved ones get into a motor vehicle accident (MVA) and have active ICBC claims, we have a Registered Massage Therapist (RMT) to assist you.

We will help you get away from the pain caused by your recent motor vehicle injury. Moreover, direct billing is available to ICBC customers who have been approved for Massage Therapy.

Whether, you’ve got whiplash, neck pain, headaches back pain chronic pain and even stress or anxiety after the accident, we have registered massage therapists (RMT) who are always ready to help you. We love helping you to get better and get back to working with the things you love.

Understanding Your ICBC Coverage for RMT

ICBC has made changes on April 1st, 2019 which means that if you’ve got into an MVA after that date you are entitled to preapproved treatments which include massage therapy. This also means that there’s no need for a doctor’s referral but the massage therapy session must be done within the first 12 weeks after the accident.

If you have recently been involved in a motor vehicle collision and have an active ICBC claim number, you are given 12 preapproved massage therapy sessions. This is in line with their aim of providing a customer-centric culture and giving the best care that you deserve.

At Evergreen Rehab and Wellness, we accept ICBC patients approved for massage therapy treatments.

In addition, we provide a comprehensive treatment plan given by our Rehab team. Yes – you are not only dealing with our Registered Massage Therapists, but we are an all-in-one rehab clinic. We have Physiotherapists, Chiropractors, Acupuncturists, Kinesiologists, and Clinical Counsellors to help you get better.

As mentioned above, there are time restrictions, so you must get immediate treatments and this is also at your advantage since it can accelerate your recovery.

However, if you need additional therapy sessions or you came after the 12-week limit, ICBC will require you to present a Doctor’s referral and additional reports.

What To Expect From Our Massage Therapy Treatments Covered By ICBC?

During your initial visit, our registered massage therapists will start with a thorough assessment of your injury. You may also be referred to our rehab team to come up with a comprehensive treatment plan to speed up your recovery.

After the assessment, the RMT will inform you of the ideal massage therapy technique that will be applied. Technically, the massage therapy techniques applied are ideal for your condition. The RMT will also suggest exercises that you can do at home.

Our Massage therapist will determine the number of sessions you need and will inform you if you have reached the maximum level of recovery.

At Evergreen Rehab and Wellness, the initial massage therapy visit for an ICBC customer is about 60 minutes and the next sessions will be about 45 minutes.

Benefits of Massage Therapy Treatments Covered By ICBC

1. No out-of-pocket expense. You just need to have an active claim number and get the therapy within the first 12 weeks after your motor vehicle accident.
2. Speed up your recovery from motor vehicle injuries (whiplash, neck pain, back pain and headaches) with ideal care from RMTs.
3. To help you return to work and do the things that you love.
4. With an active ICBC claim, you are given preapproved treatment.
5. Lesser paperwork to be accomplished by patients.

Frequently Asked Questions

RMT for ICBC cases is open to all British Columbian drivers insured by ICBC and must have an active ICBC claim number. If you were in accident in less than 12 weeks ago, you are qualified for a 12 pre-approved massage therapy sessions. There is no need for medical referral. You may contact us if you have clarifications.

To get started, you need to provide our receptionist or one of our staff with your active ICBC claim number, your name, and your date of birth. You may also refer to our ICBC page for further details.
No, we will directly bill your therapy session expenses to ICBC. As mentioned there is no out of the pocket expense.
Under our ICBC rehab program, your initial RMT visit is about 60 minutes while the succeeding treatment is about 45 minutes.
Yes, you may but the extension will not be covered by ICBC. You may need to pay out of your pocket.
In case that you missed your scheduled appointment with us under your ICBC claim, we will not bill for it.

You may book online. For your initial RMT visit, you may book here. For your subsequent visits, you may book here.

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