If you are looking for a physiotherapist, chiropractor or massage therapist in the Brentwood area, one of the first practical questions is simply this. What can this clinic actually treat, and who will I be seeing?
This guide answers that directly. It sets out every service available at the Brentwood Burnaby location, explains in plain language what each discipline involves, notes which professions are regulated in British Columbia and which are not, and covers the coverage questions people ask most, including ICBC, extended health and MSP. The Evergreen Rehab & Wellness Brentwood Burnaby services list below reflects what is bookable at the clinic’s new, larger location on Lougheed Highway.
Key Takeaways
- Twelve services can be booked at the Brentwood Burnaby clinic, covering physiotherapy, chiropractic, massage therapy, acupuncture, kinesiology, Pilates and manual osteopathy.
- The clinic moved in 2026 and is now at 4247 Lougheed Hwy Unit C, Burnaby, a short walk from Gilmore SkyTrain Station.
- Physiotherapists, chiropractors, registered massage therapists and acupuncturists are regulated health professionals in British Columbia, so you can verify their registration. Kinesiologists, Pilates instructors and manual osteopathic practitioners are not regulated in this province.
- After a motor vehicle crash, ICBC pre-approves a set number of treatments in the first 12 weeks without a referral.
- MSP coverage for these services is narrow and income tested. Most residents rely on extended health benefits or pay privately.
- No referral is needed to book, although some insurers still ask for one before they reimburse.
On This Page
- Quick answer: the full service list
- Where the Brentwood Burnaby clinic is located
- Physiotherapy
- Chiropractic care
- Registered Massage Therapy
- Acupuncture
- Kinesiology and active rehabilitation
- Pilates and clinical Pilates
- Manual osteopathy
- Which service should you book first?
- Insurance, ICBC and MSP coverage
- What to expect at a first appointment
- When to seek assessment sooner
- Frequently asked questions
Quick Answer: What Services Are Available at the Brentwood Burnaby Clinic?
Twelve services can be booked directly at Evergreen Rehab & Wellness, Brentwood Burnaby. They are chiropractic, TMJ chiropractic, physiotherapy, IMS/dry needling physiotherapy, TMD/TMJ (temporomandibular disorders/jaw) physiotherapy, Registered Massage Therapy (RMT), condition focused massage therapy, clinical Pilates, acupuncture, kinesiology (active rehab), manual osteopathy, and Pilates.
| Service | What it generally involves | Commonly considered for |
|---|---|---|
| Physiotherapy | Assessment, manual therapy, exercise prescription, education | Injury recovery, post operative rehab, joint and muscle pain |
| IMS and dry needling | Fine needles into muscle, delivered by a trained physiotherapist | Persistent muscle tightness alongside a broader plan |
| TMD/TMJ physiotherapy | Jaw, neck and posture assessment with hands on work and exercises | Jaw pain, clicking, limited opening |
| Chiropractic | Spinal and joint assessment, manipulation, mobilisation, soft tissue work | Back, neck and joint complaints |
| TMJ chiropractic | Chiropractic care focused on the jaw joints | Jaw discomfort and restricted movement |
| Registered Massage Therapy | Hands on soft tissue treatment by an RMT | Muscle tension, stress, recovery support |
| Condition focused massage | Assessment led massage targeting a specific complaint | A defined injury or ongoing problem area |
| Acupuncture | Fine needles at selected points, sometimes with electrical stimulation | Certain pain conditions, as part of a wider plan |
| Kinesiology and active rehab | Supervised, progressive exercise programming | Rebuilding strength and function after injury |
| Clinical Pilates | Pilates adapted to a clinical presentation | Controlled return to movement |
| Pilates | Group or individual equipment and mat work | General strength, mobility and control |
| Manual osteopathy | Gentle hands on techniques for joints and soft tissue | Mobility and musculoskeletal comfort |
Other Evergreen services such as clinical counselling and naturopathic medicine are offered at other locations rather than at Brentwood. You can compare across the full Evergreen services directory.
Where Is Evergreen Rehab & Wellness Brentwood Burnaby Located?
The Brentwood Burnaby location is at4247 Lougheed Hwy Unit C, Burnaby, BC V5C 3Y6. It sits next to Staples, in the same complex as Dance Express, and near Cactus Club Cafe and Sleep Country.
The clinic moved to a larger space in 2026. The new address puts it a short walk from Gilmore SkyTrain Station on the Millennium Line, and a few minutes’ drive from Brentwood Town Centre and The Amazing Brentwood.
Clinic hours are Monday to Friday, 8:00 am to 8:00 pm, and Saturday and Sunday, 9:00 am to 5:00 pm. The clinic can be reached at (604) 568 7867 or brentwood@evergreenclinic.ca.
Full directions, parking notes and the map are on the Brentwood Burnaby location page. The background to the move is covered in the announcement about the new Brentwood Burnaby clinic.
Physiotherapy in Brentwood Burnaby
Physiotherapy focuses on restoring movement and function after injury, surgery or a flare up of pain. A session usually combines an assessment, hands on treatment, and exercises you continue between visits.
Physiotherapy is a regulated profession in British Columbia. Physical therapists are regulated by the College of Health and Care Professionals of British Columbia, which was established on 28 June 2024 through the amalgamation of seven former colleges. The titles “physiotherapist” and “physical therapist” are protected, so you can verify any practitioner’s registration through the College’s public register.
The exercise based side of physiotherapy is well supported by mainstream guidance. For low back pain, for example, HealthLink BC advises returning to normal daily activity as soon as you comfortably can and getting gentle exercise such as walking, because movement keeps the spine flexible and helps muscles stay strong.
Book physiotherapy at Brentwood Burnaby or read more on the physiotherapy service page.
IMS and Dry Needling Physiotherapy
Intramuscular stimulation (IMS) and dry needling involve inserting a fine needle into muscle tissue, typically to address areas of persistent tightness. It is delivered by physiotherapists with additional training. It is normally one component of a broader plan rather than a treatment on its own. Evergreen has written about what to expect from an IMS dry needling appointment if you would like a walkthrough before booking.
Book IMS and dry needling physiotherapy.
TMD/TMJ (Jaw) Physiotherapy
Jaw pain, clicking, headaches and limited mouth opening fall under temporomandibular disorders (TMD). Physiotherapy for TMD typically looks at the jaw alongside the neck and posture, and combines hands on techniques with specific exercises and habit change.
It is worth being realistic about the evidence here. The U.S. National Institute of Dental and Craniofacial Research notes that evidence for many TMD treatments is limited, and that experts recommend conservative approaches while avoiding treatments that permanently change the jaw joints, teeth or bite. Many jaw joint and muscle problems are temporary and do not get worse, so simple treatment may be all that is needed. Conservative, reversible care of the kind physiotherapy offers fits that guidance. No practitioner can promise a particular result.
Chiropractic Care
Chiropractors assess and treat problems affecting the spine, joints and surrounding muscles. Treatment can include spinal manipulation, joint mobilisation, soft tissue techniques and rehabilitation exercises.
Chiropractors in B.C. are regulated by the College of Complementary Health Professionals of BC, formed in June 2024 through the amalgamation of the colleges of chiropractors, massage therapists, naturopathic physicians, and traditional Chinese medicine practitioners and acupuncturists. Each profession within that college retains its own distinct scope of practice and standards.
The clinic’s chiropractic service page outlines specific techniques, including spinal manipulation, flexion distraction and instrument assisted soft tissue work.
Book chiropractic at Brentwood Burnaby.
TMJ Chiropractic
This is chiropractic care directed at the temporomandibular joints, the two joints connecting the lower jaw to the skull. As with jaw physiotherapy, the sensible starting point is conservative care. A practitioner should explain what they are assessing and why.
Registered Massage Therapy (RMT)
Registered Massage Therapists in B.C. complete a lengthy training program and are regulated under the same college as chiropractors and acupuncturists. Treatment can include Swedish massage, myofascial release, trigger point work, joint mobilisation and stretching. Most therapists will also give home care suggestions.
Book Registered Massage Therapy or see the RMT service details.
Condition Focused Massage Therapy
This option is structured around a specific complaint rather than general relaxation. It involves more assessment at the start, treatment targeted to the area, and exercises or self care to continue at home. If you are unsure which to choose, a standard RMT appointment is a reasonable starting point and the therapist can adjust.
Book condition focused massage therapy.
Acupuncture
Acupuncture involves inserting fine needles at selected points on the body, sometimes with added electrical stimulation. Registered acupuncturists in B.C. are regulated by the College of Complementary Health Professionals of BC.
Research findings are genuinely mixed, and it is worth knowing that before you book. The U.S. National Center for Complementary and Integrative Health reports that acupuncture may be helpful for several pain conditions, including back or neck pain, knee pain associated with osteoarthritis, and postoperative pain. At the same time, in many studies the benefit has been greater when acupuncture was compared with no treatment than when compared with sham procedures, which suggests non specific effects contribute to the results. Relatively few complications have been reported, though serious adverse effects can occur when treatment is not delivered properly.
In practice, acupuncture is best thought of as one option among several. It is worth discussing with your practitioner rather than assuming it is the answer.
Book acupuncture or visit the acupuncture service page.
Kinesiology and Active Rehabilitation
Kinesiology sessions are exercise based. A kinesiologist builds a progressive program covering strength, mobility, balance and endurance, then supervises your technique. That supervision is particularly useful when you are nervous about reloading an injured area.
One point is worth being clear about. Kinesiology is not among the regulated health professions in B.C., and the B.C. Ministry of Health classifies it as an unregulated health profession. Many kinesiologists choose to join the British Columbia Association of Kinesiologists and hold a university degree in the field, but there is no protected title or public register in the way there is for physiotherapy. It is reasonable to ask about a practitioner’s education and credentials.
Book kinesiology and active rehab or read the active rehabilitation details.
Pilates and Clinical Pilates
Pilates emphasises controlled movement, core stability and breathing. The Brentwood clinic offers both general Pilates and clinical Pilates. The clinical version is adapted to a specific injury or condition and is usually more closely supervised.
Pilates instruction is not a regulated health profession in B.C., so quality depends on the instructor’s training and on good communication about what your body can currently handle. If you are recovering from an injury, clinical Pilates or a kinesiology assessment is generally the better entry point.
Book clinical Pilates, book Pilates, or visit the Pilates service page.
Manual Osteopathy
Manual osteopathy uses gentle hands on techniques such as joint mobilisation, myofascial release and muscle energy technique, with the aim of improving mobility and comfort.
There is an important clarification for B.C. patients. Manual osteopathic practitioners are not a regulated health profession here, and the term “osteopath” means something specific under provincial rules. In B.C., an “Osteopath” is an osteopathic physician and medical practitioner who is a member in good standing of the College of Physicians and Surgeons of British Columbia, and MSP only covers osteopathic medical services provided by practitioners meeting that definition. Other health care practitioners may use similar titles. Manual osteopathy as offered in private clinics is a different, unregulated service. Many patients value it, but it is not equivalent to osteopathic medicine.
Evergreen’s article on what to know about manual osteopathy goes into more detail.
Which Service Should You Book First?
There is no single right answer, but these starting points are reasonable for most people.
- A new injury, or pain that limits a specific movement. Start with physiotherapy or chiropractic for an assessment and a plan.
- Muscle tension, stiffness or stress related tightness. Registered Massage Therapy is a good first stop.
- Jaw pain, clicking or headaches around the jaw. Consider TMD/TMJ physiotherapy or TMJ chiropractic.
- You have finished treatment and want to rebuild strength safely. Kinesiology, active rehab or clinical Pilates suit this stage.
- You are not sure. Book an assessment with a physiotherapist or chiropractor and ask them to point you to the right discipline. Practitioners in a multidisciplinary clinic refer internally all the time.
You do not need a doctor’s referral to book any of these services. Some extended health plans still ask for a physician’s note before they will reimburse, so check your policy first.
Insurance, ICBC and Coverage at the Brentwood Clinic
ICBC claims
If you have been injured in a crash in B.C., a set number of treatments is pre approved without needing a referral or adjuster approval. For the first 12 weeks after a crash, ICBC pre approves 25 physiotherapist treatments, 25 chiropractor treatments, 12 registered massage therapist treatments, 12 kinesiologist treatments and 12 acupuncturist treatments, along with 12 psychologist and 12 counsellor sessions. You will need your Personal Health Number and your ICBC claim number. If you have not returned to function after 12 weeks, your health care providers can recommend a benefit extension.
Note that manual osteopathy and Pilates are not on ICBC’s pre approved list. You can start a claim through the ICBC claim reporting page.
Extended health and direct billing
Evergreen direct bills a long list of insurers across its clinics. One current caveat is worth knowing. Direct billing with insurance providers is still being set up at the new Brentwood location, so some direct billing services may be temporarily unavailable or delayed during the transition. Confirm when you book. More detail is on the extended health benefits page.
MSP
MSP does not cover these services for most residents. The exception is income tested. For MSP beneficiaries who qualify for Supplementary Benefits, MSP contributes $23 per visit for a combined annual limit of 10 visits each calendar year across acupuncture, chiropractic, massage therapy, naturopathy, physical therapy and non surgical podiatry. Those 10 visits are shared across all six services, not 10 of each. See the MSP premium assistance page for more.
Workplace injuries may be covered through WorkSafeBC.
What to Expect at Your First Appointment
- History and assessment. Expect questions about how the problem started, what makes it better or worse, your work and activities, and your goals.
- Physical examination. Movement testing, strength and range of motion, and hands on assessment of the area.
- Explanation. Your practitioner should tell you what they found, what they think is going on, and what the plan is.
- Treatment and home care. Most first visits include some treatment plus exercises or advice to continue at home.
- Follow up. A rough sense of how many visits might be useful, reviewed as you go rather than fixed in advance.
Two practical notes are worth remembering. Wear or bring clothing you can move in. Be aware of the cancellation policy, which asks for at least 24 hours’ notice for rescheduling or cancellation. Appointments cancelled with less notice or missed are subject to a $40 fee.
Current fees are listed on the Evergreen rates page, and you can read practitioner biographies on the team page.
When Should You Speak to a Doctor First?
Rehabilitation care is appropriate for a wide range of musculoskeletal problems, but some symptoms need medical assessment rather than a clinic booking. Contact a physician, call 8-1-1 for HealthLink BC’s nurse line, or seek urgent care if you experience any of the following.
- Pain following significant trauma, or a suspected fracture
- Numbness, weakness or loss of bladder or bowel control
- Unexplained weight loss, fever or night pain alongside back pain
- Sudden severe headache, chest pain, or shortness of breath
- Dizziness with slurred speech, vision changes or facial droop
A practitioner at the clinic will also refer you on if something in your assessment suggests it belongs elsewhere.
Frequently Asked Questions
Bringing It Together
The Brentwood Burnaby clinic brings twelve rehabilitation and wellness services into one location on Lougheed Highway. That matters most when your recovery needs more than one discipline, such as a physiotherapy assessment, massage for muscle tension, and kinesiology to rebuild strength, without coordinating three separate clinics.
A few things are worth carrying away. Physiotherapy, chiropractic, massage therapy and acupuncture are regulated professions in B.C. with verifiable registration. Kinesiology, Pilates and manual osteopathy are not, so it is fair to ask about training. ICBC covers a meaningful number of sessions in the first 12 weeks after a crash, while MSP coverage is narrow and income tested. No treatment can be promised to work for everyone, and a good practitioner will tell you when something is not the right fit.
If you are not sure which service fits, call (604) 568 7867 and the team can point you in the right direction. You can also find directions and contact details on the Brentwood Burnaby clinic page.
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